Facilities and services include air conditioning, a lobby with a reception desk, and check-in/check-out service. Services such as a baggage storage service, a safe, and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (extra charge), a childcare service, medical assistance (extra charge), a transfer service (extra charge), room service (extra charge), a laundry service, a hairdresser, a coin-operated laundry and a page service. Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a bar, and a pub. The following credit cards are accepted: American Express, VISA, and MasterCard.

There is also an outdoor pool area that guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. Leisure activities and facilities at the hotel include tennis, a gym, yoga, a spa, a hammam and, massage treatments(extra charge).

Rooms are equipped with air conditioning and central heating. A safe, a minibar and a desk are also available. Other features include a direct dial telephone, a television with satellite/cable channels, and Wi-Fi. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower or a bathtub. Wheelchair-friendly rooms can be booked. The hotel has smoking rooms.

Address: Rue Ibrahim el Mazini, Hivernage, Marrakech, 40000, Morocco.