General description:
Approx. 4 km from sandy beach is located the hotel Falcon Naama Star , linked by a free shuttle service. The tourist centre is about 300 m away. The town Old Town Sharm is around 3 km away (Cairo around 500 km, dahab around 100 km). Shopping facilities are located approx.50 m from the hotel, and also a supermarket is in the vicinity of the hotel. It is 350 m from the hotel to the nearest bars and restaurants. For evening dancing you will find a nightclub in a distance of approx. 300 m. Further entertainment facilities such as a cinema and a theatre are approx. 1 km or approx. 2 km away. The following attractions can be reached from the hotel: Genena city (approx. 50 m away), Carfour (approx. 2 km away), old market (approx. 3 m away), mercato cenre (approx. 8 km away) and Ragab Sons (approx. 3 km away). For mobility during your holiday, there are a taxi rank (around 30 m away) and a car rental company. For medical treatment in emergencies there is a hospital around 3 km away. The hotel and airport are linked by a shuttle (for a fee).

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, ample room service options, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), buffet alternatives (assisted buffet service), disposable kitchenware, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional space for families at pools, masks available for guests, available Covid-19 tests for guests, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, individual wrapped towels as well as daily change of towels. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing.

Amenities:
Partially renovated in 2019, the 3-storey city hotel has 187 rooms, and spread over one main building and one adjoining building. It offers its guests a 24h reception (check-in from 14:00, check-out until 12:00), a lobby with bar, air conditioning, a safe (for free), coiffeur, a mini market, various other shops, a free parking area , a security entry system and a money changing facility. For the meals, there is a restaurant (air-conditioned). You will be warmly welcomed in both the hotel’s bars. WiFi can be used by hotel guests for a fee. Room cleaning and concierge service are free of charge. Room service, laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find 2 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast (from 07:00 – 10:00) from the buffet. Half board: breakfast and dinner (children`s menus also available). Full board: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants. Children`s menus also available. All inclusive: breakfast, lunch and dinner. Breakfast and lunch only in selected restaurants or bars. Children`s menus are also available. Water at certain times. Soft drinks (10:00 – 00:00), coffee & tea (10:00 – 00:00), national alcoholic drinks (12:00 – 00:00), late riser’s breakfast (10:00 – 11:00), Welcome Drink, free minibar in your room (limited) and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability). All inclusive Light: breakfast, lunch and dinner. Breakfastand lunch and dinner only in selected restaurants Children`s menus are also available. Furthermore late riser’s breakfast at certain times.

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee, approx. 350 m away), billiards (for free), darts (for free), table tennis (for free) and volleyball. Approx. 450 m away from the hotel watersports activities are on offer (partly from local providers). A ski slope is located approx. 400. A golf course is only approx. 400 m from the hotel. Bicycle rental. Spa area, sauna, steam bath, hamam and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. Child supervision: activity programme for children.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.