Grand Palladium White Sand Resort & Spa

Mexico, Cancun Area, Akumal
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General description:
The hotel Grand Palladium White Sand Resort & Spa, especially popular with honeymooners, is located around 90 km from Cancun Airport (Playa del Carmen around 30 km). The private sandy beach is around 100 m from the hotel. At the beach, there are sun umbrellas and sun loungers free of charge available. The tourist centre is about 30 km away. The nearest shopping facilities are located approx. 30 km from the hotel. For mobility there is a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 10 km away. The airport (CUN) is located in the immediate vicinity. The hotel and airport are linked by a shuttle (for a fee). Also to the next beach a free shuttle service is available.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest, disinfection carpets at main door, ample room service options, room service included (All Inclusive), self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (reservation only), controlled access bar (limited entry), buffet alternatives (assisted buffet service), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, individual amenities, individual wrapped towels, daily change of towels, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.

Amenities:
Recently renovated in 2016, the beach hotel consists of a main building and 7 adjoining buildings, and has 264 rooms in total. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, an air conditioning, a safe (for free), a coiffeur, a kiosk, various other shops, discotheque, a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 14 restaurants (air-conditioned) and a snack bar. In a total 21 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning is free of charge. Room service, laundry / ironing service and medical service are available for a fee. For the concierge service the hotel charges a fee (where applicable).

Pool:
In the outdoor area of the hotel you will find 6 salt / fresh water pools with a children´s pool. Here, there are sun umbrellas and sun loungers for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch only in selected restaurants or bars. Children`s menus are also available. Small snacks (00:00 - 23:59), Welcome Drink, one meal in the a la carte restaurant, free internet and 24 h service. Earlier check in and later check out possible (according to occupancy / availability).

Sport and Leisure:
Sports and entertainment: Tennis (for free, approx. 10 km away), billiards (where applicable, for a fee), darts (where applicable, for a fee), table tennis (where applicable, for a fee), mini golf, football, basketball, fitness, volleyball, beach volleyball, aerobics, yoga and pilates. At the beach different watersport types such as water skiing are available (partly from local providers). A golf course is located approx. 10 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool and massages available for a fee. Entertainment for adults: activity programme with evening shows. Child supervision: mini club for children (from 4 - 18 years) and babysitting (for a fee). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German, French and Spanish. Accepted methods of payment: Visa, Euro / MasterCard and American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Double Romantic Bungalow (LakeView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

SingleUse Romantic Bungalow (LakeView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Double JuniorSuite (GardenView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Double JuniorSuite (GardenView, TypeC):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Double JuniorSuite (GardenView, TypeD):
With kettle (where applicable, for a fee). Bathroom with bathtub.

SingleUse JuniorSuite (GardenView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Triple JuniorSuite (GardenView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Triple JuniorSuite (GardenView, TypeC):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Double Suite (GardenView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Double Suite (GardenView, TypeC):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Double Suite (GardenView, TypeD):
With kettle (where applicable, for a fee). Bathroom with bathtub.

SingleUse Suite (GardenView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Triple Suite (GardenView):
With kettle (where applicable, for a fee). Bathroom with bathtub.

Triple Suite (GardenView, TypeC):
With kettle (where applicable, for a fee). Bathroom with bathtub.


ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax
Mandatory Charges - Currency:USD; Extra Types:Resort Fee; Fee Amount:100; charge cycle:per Person
Seasonal Facilities - Comment:(“Room Service 24Hrs *Service Fee $17 USD, applying Since January, 1st.

Facilities View all

Room Service
Restaurant
Air Conditioning
Bar
Parking
Satellite TV
Water Slide
Kids Club
Kids Playground
Baby Sitting Service
Spa
Fitness Centre

Resort Essential Information

Mexican peso Currency Mexican peso
Spanish Language Spanish
GMT-05:00 Time Zone GMT-05:00
10h 10m Avg. Flight Time 10h 10m
December-April Peak Travel December-April
£2.20 Price of a pint £2.20
Cancun Weather
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  • Book with confidence
  • Low deposit options
  • Trading since 1948
  • ABTA & ATOL protected
020 3368 6221
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