Grand Sirenis Riviera Maya Hotel & Spa

Mexico, Cancun Area, Riviera Maya
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General description:
In the vicinity of a sandy beach is located the hotel Grand Sirenis Riviera Maya Hotel & Spa. At the beach, there are sun umbrellas and sun loungers free of charge. The tourist centre is about 36 km away. The town Playa del Carmen is around 36 km away (Tulum around 30 km). The nearest shopping facilities are located approx. 30 km from the hotel, a supermarket can be reached after around 10 km. It is 36 km from the hotel to the nearest bars and restaurants. For mobility there is a taxi rank and a bus stop (approx. 1 km away). For medical treatment in emergencies there is a hospital around 30 km away. The airport (CUN) is located in the immediate vicinity.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the staff (incl. luggage disinfection), protective screens at the reception, non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, room service included (All Inclusive), self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (reservation only), controlled access bar (extended service hours), buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, masks available for guests, available Covid-19 tests for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, weekly room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, individual wrapped towels, 3x per week change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.

Amenities:
The 3-storey beach hotel consists of a main building and 19 adjoining buildings, and has 946 rooms in total, that were last renovated in 2018. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 19 lifts, an air conditioning, a safe (for free), a shop, discotheque (open from 23:00 - 02:00), a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 10 restaurants (air-conditioned) and a snack bar. In a total 8 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the modern hotel you will find 3 fresh water pools with a separate children´s pool. Here, there are sun umbrellas and sun loungers for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Dinner only in selected restaurants or bars. Children`s menus are also available. Water, small snacks, wine, national alcoholic drinks and selected imported spirits at certain times. Coffee and tea (08:00 - 23:00), beer (08:00 - 02:00), cocktails (08:00 - 02:00), Welcome Drink, one meal in the a la carte restaurant, free internet, 24 h service, free minibar in your room (limited) and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).

Sport and Leisure:
Sports and entertainment: Tennis (for free), darts (where applicable, for a fee), table tennis (where applicable, for a fee), football, basketball, fitness, beach volleyball and aerobics. Guided bike tours (for free). Spa area, sauna, whirlpool, steam bath, hamam and massages available for a fee. Entertainment for adults: evening shows. Child supervision: activity programme for children (from 4 - 12 years) and babysitting (for a fee).

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, French and Spanish. Accepted methods of payment: American Express and Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Double Deluxe JuniorSuite (GardenView, Balcony or Terrace):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.

Double Deluxe JuniorSuite (GardenView, Balcony or Terrace, Non-Refundable):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.

SingleUse Deluxe JuniorSuite (GardenView, Balcony or Terrace):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.

SingleUse Deluxe JuniorSuite (GardenView, Balcony or Terrace, Non-Refundable):
With queen size bed or twin bed, sofa bed as extra bed, baby cot (for free) and jacuzzi.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax

Facilities View all

Wifi/Internet
Room Service
Restaurant
Air Conditioning
Bar
Disabled Facilities
Parking
Satellite TV
Kids Club
Kids Playground
Spa
Fitness Centre
Outdoor Pool

Resort Essential Information

Mexican peso Currency Mexican peso
Spanish Language Spanish
GMT-05:00 Time Zone GMT-05:00
10h 10m Avg. Flight Time 10h 10m
December-April Peak Travel December-April
£2.20 Price of a pint £2.20
Cancun Weather
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  • Book with confidence
  • Low deposit options
  • Trading since 1948
  • ABTA & ATOL protected
020 3368 6221
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