Grand Velas Riviera Maya

Mexico, Cancun Area, Playa Del Carmen
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General description:
The hotel Grand Velas Riviera Maya is around 10 km from Playa del Carmen (Tulum around 70 km). A sandy beach lies directly by the hotel. At the beach, there are sun umbrellas and sun loungers free of charge. The tourist centre is about 10 km away. You can find a food store and other shopping facilities approx. 10 km away. It is 10 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 10 km away. Further entertainment facilities such as a cinema are approx. 10 km away. The following attractions can be reached from the hotel: Tulum Ruins (approx. 70 km away), Chchen Itza (approx. 184 km away) and Xcaret (approx. 18 km away). For mobility during your holiday, there are a taxi rank (around 2 m away), a bus stop (approx. 5 km away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 8 km away. The airport (CUN) is located in the immediate vicinity.

Amenities:
Recently renovated in 2021, the 3-storey beach hotel has 539 rooms, and spread over one main building and 4 adjoining buildings. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 12 lifts, an air conditioning, a safe (for free), a shop as well as a parking area (for free). For the meals, there are 8 restaurants (air-conditioned) and a snack bar. In a total 9 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find 3 fresh water pools with a children´s pool integrated into the main pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.

Meals:
Breakfast from the buffet.

Sport and Leisure:
Sports and entertainment: Billiards (where applicable, for a fee), table tennis (where applicable, for a fee), fitness and aerobics. A golf course is approx. 2 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool and massages available for a fee. Steam bath available (where applicable for a fee). Entertainment for adults: evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children (from 5 - 12 years) and babysitting (for a fee). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Euro / MasterCard, American Express and Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

2 Bedroom Ambassador FamilySuite (Ocean View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Ambassador Suite (Ocean View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Ambassador Suite (Ocean View, Private-PoolTerrace):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Deluxe Suite (Jungle View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Deluxe Suite (Jungle View, Plunge Pool):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

2 Bedroom Deluxe Suite (Jungle View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Grand Suite (Ocean Front):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax

Facilities View all

Room Service
Restaurant
Air Conditioning
Bar
Parking
Satellite TV
Kids Club
Kids Playground
Baby Sitting Service
Private Pool
Spa
Fitness Centre

Resort Essential Information

Mexican Peso Currency Mexican Peso
Spanish Language Spanish
GMT-05:00 Time Zone GMT-05:00
10h 10m Avg. Flight Time 10h 10m
Dec - Apr Peak Travel Dec - Apr
£2.20 Price of a pint £2.20
Playa Del Carmen | Average Weather
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  • Book with confidence
  • Low deposit options
  • Trading since 1948
  • ABTA & ATOL protected
020 3368 6221
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