General description:
The hotel Grand Velas Riviera Maya is located around 10 km from Playa del Carmen (Tulum around 70 km). A sandy beach lies directly by the hotel. At the beach are sun loungers and sun umbrellas free of charge. The tourist centre is about 10 km away. A supermarket and other shopping facilities can be reached after 10 km. It is 10 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 10 km away. Further entertainment facilities such as a cinema are approx. 10 km away. The following attractions can be reached from the hotel: Tulum Ruins (approx. 70 km away), Chchen Itza (approx. 184 km away) and Xcaret (approx. 18 km away). For mobility during your holiday, there are a taxi rank (around 2 m away), a bus stop (approx. 5 km away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 8 km away. The airport (CUN) is approx. 55 km away.

Amenities:
Recently renovated in 2021, the 3-storey beach hotel consists of a main building and 4 adjoining buildings, and has 539 rooms in total. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 12 lifts, air conditioning, a safe (for free), a shop and a free parking area. For the meals, there are 8 restaurants (air-conditioned) and a snack bar. In a total 9 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find 3 fresh water pools with a children´s pool integrated into the main pool. Here, there are sun umbrellas and sun loungers for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet.

Sport and Leisure:
Sports and entertainment: Billiards (where applicable, for a fee), table tennis (where applicable, for a fee), fitness and aerobics. A golf course is located approx. 2 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool and massages available for a fee. Steam bath available (where applicable for a fee). Entertainment for adults: evening shows and live music. For the entertainment of young guests there is a children´s play area. Child supervision: babysitting (for a fee) and activity programme for children from 5 - 12 years. Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express, Euro / MasterCard and Visa.

2 Bedroom Ambassador FamilySuite (Ocean View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Ambassador Suite (Ocean View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Ambassador Suite (Ocean View, Private-PoolTerrace):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Deluxe Suite (Jungle View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Deluxe Suite (Jungle View, Plunge Pool):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

2 Bedroom Deluxe Suite (Jungle View):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.

Grand Suite (Ocean Front):
With double bed, queen size bed or king size bed, extra bed, baby cot (for free), tiled floor, jacuzzi, private pool, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower.


ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax