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General description:
The hotel Grand Velas Riviera Maya is located right on a sandy beach. At the beach, there are sun umbrellas and sun loungers free of charge. The tourist centre is about 10 km away. The town Playa del Carmen is around 10 km away (Tulum around 70 km). You can find a food store and other shopping facilities approx. 10 km away. It is 10 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 10 km away. Further entertainment facilities such as a cinema are approx. 10 km away. The following attractions can be reached from the hotel: Tulum Ruins (approx. 70 km away), Chchen Itza (approx. 184 km away) and Xcaret (approx. 18 km away). For mobility during your holiday, there are a taxi rank (around 2 m away), a bus stop (approx. 5 km away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 8 km away. The airport (CUN) is approx. 55 km away. Another airport (TQO) is located approx. 91 km away.
Amenities:
The 3-storey spa hotel consists of a main building and 4 adjoining buildings, and has 539 rooms in total. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 12 lifts, an air conditioning, a safe (for free), a shop as well as a parking area (for free). For the meals, there are 8 restaurants (air-conditioned) and a snack bar. In a total 9 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the hotel you will find 3 fresh water pools with a children´s pool integrated into the main pool. Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages.
Meals:
Breakfast from the buffet.
Sport and Leisure:
Sports and entertainment: Billiards (where applicable, for a fee), table tennis (where applicable, for a fee), fitness (where applicable, for a fee) and aerobics. A golf course is located approx. 2 km from the hotel. Bicycle rental. Wellness: Spa area, sauna, whirlpool and massages available for a fee. Steam bath available (where applicable for a fee). Entertainment for adults: evening shows and live music. For the entertainment of young guests there is a children´s play area. Child supervision: babysitting (for a fee) and activity programme for children from 5 - 12 years. Gaming Room (where applicable, for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Euro / MasterCard, Visa and American Express.
2 Bedroom Ambassador FamilySuite (Oceanview):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Ambassador Suite (Oceanview):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Ambassador Suite (Oceanview, Private-PoolTerrace):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, private pool, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Deluxe Suite (Jungle View):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Deluxe Suite (Jungle View, Plunge Pool):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
2 Bedroom Deluxe Suite (Jungle View):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Grand Suite (Ocean Front):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax
The hotel Grand Velas Riviera Maya is located right on a sandy beach. At the beach, there are sun umbrellas and sun loungers free of charge. The tourist centre is about 10 km away. The town Playa del Carmen is around 10 km away (Tulum around 70 km). You can find a food store and other shopping facilities approx. 10 km away. It is 10 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 10 km away. Further entertainment facilities such as a cinema are approx. 10 km away. The following attractions can be reached from the hotel: Tulum Ruins (approx. 70 km away), Chchen Itza (approx. 184 km away) and Xcaret (approx. 18 km away). For mobility during your holiday, there are a taxi rank (around 2 m away), a bus stop (approx. 5 km away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 8 km away. The airport (CUN) is approx. 55 km away. Another airport (TQO) is located approx. 91 km away.
Amenities:
The 3-storey spa hotel consists of a main building and 4 adjoining buildings, and has 539 rooms in total. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 12 lifts, an air conditioning, a safe (for free), a shop as well as a parking area (for free). For the meals, there are 8 restaurants (air-conditioned) and a snack bar. In a total 9 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a wheelchair accessible lift. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.
Pool:
In the outdoor area of the hotel you will find 3 fresh water pools with a children´s pool integrated into the main pool. Here, there are sun umbrellas and sun loungers for free available. A bar at the pool offers guests refreshing beverages.
Meals:
Breakfast from the buffet.
Sport and Leisure:
Sports and entertainment: Billiards (where applicable, for a fee), table tennis (where applicable, for a fee), fitness (where applicable, for a fee) and aerobics. A golf course is located approx. 2 km from the hotel. Bicycle rental. Wellness: Spa area, sauna, whirlpool and massages available for a fee. Steam bath available (where applicable for a fee). Entertainment for adults: evening shows and live music. For the entertainment of young guests there is a children´s play area. Child supervision: babysitting (for a fee) and activity programme for children from 5 - 12 years. Gaming Room (where applicable, for a fee).
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Euro / MasterCard, Visa and American Express.
2 Bedroom Ambassador FamilySuite (Oceanview):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Ambassador Suite (Oceanview):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Ambassador Suite (Oceanview, Private-PoolTerrace):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, private pool, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Deluxe Suite (Jungle View):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Deluxe Suite (Jungle View, Plunge Pool):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
2 Bedroom Deluxe Suite (Jungle View):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
Grand Suite (Ocean Front):
The rooms are equipped with double bed, queen size bed or king size bed, extra bed (extra bed), baby cot (for free), tiled floor, kettle (where applicable, for a fee), minibar (where applicable, for a fee), balcony or terrace, jacuzzi, internet (where applicable, for a fee), safe (for free) and flat screen TV as well as centrally controlled air conditioning. Bathroom with bathtub and shower. Towels are changed.
ERRATA:
Tax Payable Locally - Currency:USD; Fee Amount:4; charge cycle:per Room per Night; type:eco tax
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020 3368 6221
