The accommodation Hacienda Encantada Resort & Residences is located approximately 4 km from a public sandy/rocky/stone beach. The nearest restaurants and bars can be found within 1 km. The city centre is around 7 km away. The nearest shops you can reach within around 4 km, a supermarket is around 2 km away. There is a 24h shuttle between the hotel and the airport 24h a day. The beach is patrolled by a lifeguard, pets are allowed. Here, there are sun loungers and beach towels available. Near the beach there is a promenade where you can go for a stroll. To reach the beach a shuttle is provided. The seasonally air-conditioned, GPS-verified hotel is equipped with a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, 7 lifts, a supermarket, a kiosk and other shops, a boutique, cash machine, a hairdresser, a jacuzzi, showers and changing rooms, a first aid kit, parking spaces (limited) as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a seasonally heated pool (open all year), where sun loungers, sun umbrellas and pool towels are available for free. There is also a separate children's pool with a water slide (type open slide) as well as a children`s slide. Furthermore, you can relax outdoors on a roof terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel Hacienda Encantada Resort & Residences is video-monitored 24h a day. For the young hotel guests there is a playground. For very young guests, kid`s chairs and cots can also be provided. There is also a laundry and ironing service. Ironing equipment can also be borrowed at the hotel. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. Guests at the accommodation can get a wake-up call from the hotel personnel. The energy supply is 110 Volts. For conventions and other business meetings, the hotel offers a business centre as well as a conference area with a total of 500 seats, a reception, lectern, tables, a video projector, printer, scanner, overhead projector, internet access as well as a catering and translation service. A photographer can also be ordered from the hotel for business events. If you want to explore the holiday region, you can use the car rental service close to the hotel. In addition, the hotel sells tickets for excursions. For guests on their honeymoon, the hotel has special offers such as a romantically-decorated room, personalised rooms/articles, rooms with a particularly romantic location and view, special honeymoon packages, romantic dishes in the restaurant, champagne, sparkling wine, a present, a basket of fruit or flowers in the room. In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins, the provision of soap and shampoo dispensers, a central room air-conditioning and environmentally-friendly cleaning. That is why the hotel Hacienda Encantada Resort & Residences was also awarded a sustainability certificate. The hotel requires that all guests pay a deposit upon arrival. American Express and Visa are accepted as means of payment. Credit cards are not accepted at the hotel. Due to its barrier-free facilities , such as separate, barrier-free entrances, wheelchair accessible rooms, a wheelchair accessible lift, a handrail in the elevator and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users.
Catering As catering services the hotel offers all-inclusive, full board and full board plus. Breakfast is offered American, continental, from the buffet, à la carte or as brunch. Enjoy your lunch as a set meal or à la carte with starters, salads and desserts. Dinner is also served as a buffet, as a set meal or à la carte with starters and desserts. Half board plus includes selected imported spirits (limited). All Inclusive Light includes coffee & tea, beer as well as local alcoholic beverages. When booking all-inclusive, one welcome drink and one meal in the à la carte restaurant are included. As part of the all-inclusive service, water (24h), softdrinks (24h), coffee and tea (24h), snacks (24h), cakes and pastries (24h), beer (24h), wine (24h), local and international alcoholic beverages (24h, limited) as well as international alcoholic beverages (unlimited) are available at no extra charge. For the meals, there are a buffet restaurant with terrace (Italian, Mediterranean, calorie-reduced, gluten-free and vegetarian dishes) and several bars, the cafeteria as well as the pool bar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer, wine and 24h international alcoholic beverages. Alcoholic beverages are not served in the hotel. For dinner, guests are asked to wear appropriate clothing in the restaurant. During your stay you can take part in the cooking classes offered by the hotel.
Distances Discotheque: approximately at 7 km Airport: approximately at 35 km Bus stop: approximately at 1 km Cinema: approximately at 7 km Taxi rank: right outside the door Port: approximately at 7 km Distance to the sea: approximately at 0 m Nearest doctor: approximately at 2 km Nearest dentist: approximately at 2 km Pharmacy: approximately at 2 km Hospital: approximately at 2 km Dialysis station: approximately at 2 km Golf course: approximately at 1 km Nearest bank: approximately at 2 km Tourist information: approximately at 7 km Nearest highway: approximately at 1 km Nearest public transport: approximately at 1 km Business center: approximately at 1 km Riding school: approximately at 15 km Boat shop: approximately at 7 km Dive spot: approximately at 7 km Dive shop: approximately at 7 km
Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. Special offers are available at the hotel for all golf enthusiasts: The golf course at a distance of approximately 1 km offers a putting green. A minigolf course offers fun for the family. In the surrounding you can also try your hand for example at water aerobics. If you want to stay on the ball during your holidays, you`ll find a basketball court. During your holiday you can also take part in aerobics courses. With table football, table tennis and boccia various other sports offer a lot of variety on holiday. In addition to a tennis court (hard court) with floodlighting there is also a tennis rental. For cyclists there is a bicycle rental as well as a storage room. Cycling maps can also be purchased in the hotel. Cycling tours are also organized by the hotel. Due to their scenic beauty the surroundings of your hotel are also suitable for extensive hikes. There is a shuttle service from your place of accommodation to the nearest diving spot. A sauna and a wellness shower await you in the. The hotel also offers massages and beauty treatments. Let yourself be pampered in the Hamam. Spend some healthy and relaxing hours with hot stone therapy as well as hydrotherapy. Infants can be looked after in the hotel`s own baby club. For older children the care takes place in the children`s club. There is a babysitting service in the hotel. In terms of adult entertainment, evening shows and live music are presented. Some of the sports are already included in the price.
Additional information The 5-storey hotel, last renovated in 2024, has a total of 293 rooms. Of these, 7 rooms have disabled access. Larger groups of young people under the age of 25 are not allowed in this property, as this is a hotel especially for families. The hotel staff speak English and Spanish.