General description:
Approx. 50 m from sandy beach is located the hotel Hard Rock Hotel & Casino Punta Cana. At the beach are sun umbrellas free of charge. The town Punta Cana is around 32 km away (Santo Domingo around 200 km). The nearest shopping facilities are located approx. 1 m from the hotel, a supermarket can be reached after around 1 km. The following attractions can be reached from the hotel: Isla de los Delfines (approx. 11 km away) and Palma Real Shopping Vill. For mobility there is a car rental company. The airport (PUJ) is approx. 36 km away. The hotel and airport are linked by a shuttle (for a fee). Another airport (SDQ) is located approx. 200 km away.

Amenities:
Completely renovated in 2021, the 4-storey beach hotel has 1800 rooms, and spread over one main building and a total 12 adjoining buildings. It offers its guests a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, air conditioning, a safe (for free), kiosk, various other shops, discotheque, casino, theater, a free parking area and a money changing facility. For the meals, there are 9 restaurants (air-conditioned) and a snack bar. In a total 23 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find one fresh water pool with a children´s pool. Here, there are sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner. Children`s menus are also available. Coffee and tea (07:00 - 23:00), cakes and pastries (07:00 - 23:00), late riser’s breakfast (07:00 - 11:00), Welcome Drink, one meal in the a la carte restaurant, free internet and free use of safe (with deposit). Earlier check in and later check out possible (according to occupancy / availability).

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee), billiards (for free), darts (for free), table tennis (for free), fitness and aerobics. A golf course is located approx. 1 km from the hotel. Bicycle rental. Spa area, sauna, solarium, whirlpool, steam bath and massages available for a fee. Entertainment for adults: activity programme. For the entertainment of young guests there is a children´s play area. Child supervision: mini club for children (from 3 - 12 years) and babysitting (for a fee). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express, travellers cheques, Diners Club, Euro / MasterCard and Visa.

King Bed FamilySuite (TypeD):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

1 Bedroom FamilySuite (GardenView):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

2 Double Beds JuniorSuite (TypeB):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King JuniorSuite (TypeB):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

2 Double Beds Standard JuniorSuite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Standard JuniorSuite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

2 Double Beds Diamond Room (TypeD):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Bed Diamond Room (TypeD):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

2 Double Beds Suite (TypeB):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

2 Double Beds Suite (Garden or Pool View, TypeB):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Suite (TypeB):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Suite (Garden or Pool View, TypeB):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

1 Bedroom Suite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

2 Bedroom Suite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

Double Diamond Suite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Diamond Suite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Rock Royalty Suite:
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Bed Rock Royalty Suite (TypeD):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

Double Standard Suite (GardenView, Balcony):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Standard Suite (GardenView, Balcony):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

Double Superior Suite (GardenView, Balcony):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.

King Superior Suite (GardenView, Balcony):
With living room, double bed or king size bed, extra bed, baby cot (for free), tiled floor, balcony or terrace, kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen TV as well as individually adjustable air conditioning (from January to December). Shared bathroom with bathtub and shower. Towels are changed daily.


ERRATA:
Customer Information - Comment:It will be mandatory for the Hotel to request a credit card from the guest upon check-in; the front desk team must make a hold corresponding to the amount of US$100 must be made for each night of stay.

INCIDENTS:
Renovations - Lobby - Comment:Main lobby: Starting October 24, 2024, they will remodel the main lobby. Check-in/check-out and all operations will be moved to the Group lobby during this time. The lobby will be hidden from view during this time and no heavy machinery will be used.; Duration of the incident from N/A to 2024-12-15; Effective Date2024-10-24T00:00:00
Renovations - Swimming Pool - Comment:The hotel will begin maintenance of pools and the adult and teen slides in the waterpark in sections. No heavy machinery will be used during this time, Guests can use any of our other pools. Rockaway Bay Waterpark, central and eclipse pools; Consequence:View Obstruction, Closed; Duration of the incident from N/A to 2024-11-30; Effective Date2024-09-09T00:00:00; Solution:Alternative facility available (same hotel)