General description:
The hotel Hard Rock Hotel Cancun is located approx. 50 m from a sandy beach. At the beach are sun umbrellas free of charge. The tourist centre is only a few metres away. The nearest shopping facilities are located approx. 1 m from the hotel, a supermarket can be reached after around 1 km. It is 3 km from the hotel to the nearest bars and restaurants. For mobility there is a car rental company. For medical treatment in emergencies there is a hospital around 20 km away. The airport (CUN) is approx. 32 km away.

Amenities:
Recently renovated in 2014, the 12-storey beach hotel has 601 rooms. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 4 lifts, an air conditioning, a safe (for free), a kiosk, various other shops, a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 5 restaurants (air-conditioned) and a snack bar. In a total 4 bars, you can relax in good company. WiFi is available for free. For guests with physical disabilities the accommodation provides a barrier-free access. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee.

Pool:
In the outdoor area of the hotel you will find one fresh water pool with a children´s pool. Here, there are sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet. All inclusive: breakfast, lunch and dinner.

Sport and Leisure:
Sports and entertainment: Tennis (where applicable, for a fee), fitness and aerobics. A golf course is approx. 10 km from the hotel. Bicycle rental. Spa area, sauna, whirlpool and massages available for a fee. Entertainment for adults: activity programme. Child supervision: mini club for children (from 3 – 12 years) and babysitting (for a fee). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: travellers cheques, American Express, Diners Club and Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.