There is a 24h shuttle service between the hotel and the airport (for a fee) 24h a day. On the beach are beach towels available. The GPS-verified 3 star accommodation Hotel Cielo, Playa del Carmen is equipped with a 24h reception (check-in is possible around the clock), Wi-Fi, internet access, a shop, cash machine, a first aid kit as well as a TV lounge with satellite TV. Furthermore, you can relax outdoors on the roof terrace. Your valuables can be stored in the hotel safe. In addition, the hotel Hotel Cielo, Playa del Carmen is video-monitored 24h a day. There is also an ironing service. For your comfort there is a concierge service. If necessary, you can contact the medical centre (for a fee). Guests at the accommodation can get a wake-up call from the hotel personnel. The energy supply is 110 and 120 Volts. If you want to explore the holiday region, you can use the car and motorbike rental service close to the hotel (extra fee). At the hotel reception, tickets are offered for excursions in the area. For guests on their honeymoon, the hotel has special offers such as a romantically-decorated room, romantic dishes in the restaurant, sparkling wine, a present or flowers in the room. In your hotel, a lot of focus is placed on sustainability. This includes among others the hotel`s own recycling bins. The hotel requires that all guests pay a deposit upon arrival. Euro/Master Card and Visa are accepted as means of payment.
Sports & Leisure For your wellbeing the hotel also offers massages (extra fee).
Additional information The 3-storey hotel, last renovated in 2018, has a total of 18 rooms. Larger groups of young people under the age of 25 are not allowed in this property, as this is a hotel especially for families. This hotel is gay-friendly. The hotel staff speak English and Spanish.
Playa del Carmen