The seasonally air-conditioned, GPS-verified accommodation Hotel Puerta América has a 24h reception, a lobby bar, Wi-Fi, internet access, 4 lifts, a first aid kit, parking spaces (limited and for a fee) as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a supervised pool, where sun loungers, sun umbrellas and pool towels are available for free. For children there is also a children's pool with a non-swimming area. Furthermore, you can relax outdoors on the building`s rooftop terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel Hotel Puerta América is video-monitored 24h a day. For your entertainment, the hotel offers a library/reading room. For very young guests, kid`s chairs can be provided. There is also a laundry service available at an additional cost to customers as well as an ironing service. Ironing equipment can also be rented at the hotel for a fee. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time (for a fee). Guests at the accommodation can get a wake-up call from the hotel personnel. The energy supply is 220 Volts. For conventions and other business meetings, the hotel offers a business centre as well as a conference area with a total of 500 seats, a reception, lectern, tables, a video projector, printer, scanner, overhead projector, internet access as well as a catering service. If you want to explore the holiday region, you can use the car and motorbike rental service close to the hotel (extra fee). In addition, the hotel sells tickets for excursions. For guests on their honeymoon, the hotel has special offers such as personalised rooms/articles, rooms with a particularly romantic location and view, special honeymoon packages, romantic dishes in the restaurant, champagne, sparkling wine, a basket of fruit or flowers in the room. In your hotel, a lot of focus is placed on sustainability. This includes among others a central room air-conditioning. The hotel requires that all guests pay a deposit upon arrival. American Express, Euro/Master Card, JCB and Visa are accepted as means of payment. Due to its barrier-free facilities , such as a revolving door in the entrance area, an automatic hotel door, a hotel door that can be opened manually, barrier-free entrances, wheelchair accessible rooms, a wheelchair accessible lift and a handrail in the elevator, the hotel is also suitable for wheelchair users.
Catering Breakfast is offered from the buffet or à la carte (extras on request). Lunch and dinner are also served à la carte with starters, salads and desserts (extras on request and at extra cost). As part of the all-inclusive service, coffee and tea (24h), beer (24h) as well as local alcoholic beverages (24h) are available at no extra charge. For the meals, there are a restaurant with terrace (Mediterranean, gluten-free and vegetarian dishes) and 2 bars, the cafeteria, the pool bar as well as a sky bar. The drinks menu of the hotel includes soft drinks, coffee and tea, beer, wine and 24h international alcoholic beverages. A picnic bench can be used by guests for self-catering.
Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. For cyclists there is a storage room. For your wellbeing the hotel also offers massages (extra fee) and physiotherapies (extra fee). For child care there is a babysitter service (extra fee) in your place of accommodation.
Additional information The 13-storey hotel, last renovated in 2017, has a total of 315 rooms. Of these, 2 rooms have disabled access. Larger groups of young people under the age of 25 are not allowed in this property, as this is a hotel especially for families. This hotel is gay-friendly. The hotel staff speak English, French, Italian, Spanish and Portuguese.