General description:
The hotel Hyatt Ziva Rose Hall is located in the vicinity of a sandy beach. At the beach are sun loungers free of charge. The airport (MBJ) is approx. 13 km away. The hotel and airport are linked by a shuttle (for a fee).

Amenities:
The 5-storey spa hotel consists of a main building and 3 adjoining buildings, and has 621 rooms in total. It offers its guests a reception (check-in from 15:00, check-out until 11:00), a lobby with bar, a lift, air conditioning, a safe (for free), a shop, theater, a parking area (for a fee) and a money changing facility. For the meals, there are 5 restaurants (air-conditioned) and a snack bar. You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. Room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee. For the room cleaning the hotel charges a fee (where applicable).

Pool:
In the outdoor area of the hotel you will find 2 fresh water pools with a children´s pool. Here, there are sun loungers for free available. Refreshing beverages can be consumed directly at the pool bar.

Meals:
Breakfast from the buffet.

Sport and Leisure:
Sports and entertainment: Billiards (where applicable, for a fee), table tennis (where applicable, for a fee), fitness and aerobics. Spa area, sauna and massages available for a fee. Child supervision: mini club for children (from 3 - 12 years) and babysitting (for a fee). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express and Visa.

JuniorSuite (Ocean View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double JuniorSuite (Ocean Front):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King JuniorSuite (Ocean View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Bed JuniorSuite (Ocean Front):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Standard JuniorSuite (Ocean View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Room:
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Room (Ocean View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Room:
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Room (SwimUp-PoolTerrace):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Room (Resort View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Club Room:
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Club Room:
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Deluxe Room (Resort View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Deluxe Room (Resort View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Standard Room (SwimUp-PoolTerrace):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Standard Room (Resort View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

Double Standard Room (Ocean Front):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

King Standard Room (Ocean View):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.

1 Bedroom Suite (Ocean Front):
With double bed or king size bed, baby cot (for free), tiled floor, balcony or terrace, kettle (where applicable, for a fee), minibar (where applicable, for a fee), internet (for free) and safe (for free) as well as centrally controlled air conditioning.


ERRATA:
Customer Information - Comment:Please note that effective Dec 21 2023 the Club Lounge at the Hyatt Ziva Rose Hall is closed and will no longer be available for guests’ use; Type:AC