It offers a welcoming ambiance and it is locating in a 25 storey building which includes also studios in front of the beach. There are 2 lifts. To collect your keys and clear any doubt, you have to go to the office and reception which is in Fincas Benidorm, Edificio Veracruz in Avenida de Madrid, corner with the street Calle Castellon and it opens from 9am to 7:30pm, from Monday to Friday.