The hotel is nestled on the southwest of Jamaica, about 90 km away or a 75-minute drive from the international airport of Sangster. The centre of Black River is 30 minutes from the hotel, Negril, one of the most popular holiday destinations in the world is 45 minutes away, whilst it is a two-hour journey to Montego Bay.

The magnificent beach hotel is top-notch and offers the most noble of retreats in the style of an European village. It is considered as a real jewel of the south and an ideal location for adventurous types, travellers and those wishing to relax. The air-conditioned club resort offers 4 floors with a total of 360 rooms including 116 suites. A garden and a terrace may also be enjoyed by guests at this hotel. The hotel includes a lobby with a 24-hour reception desk, a hotel safe, a currency exchange facility and a lift. The hotel additionally features a bar, a nightclub, a theatre hall, a games room, a TV room, various restaurants, a public Internet terminal (WLAN) and conference facilities. A hairdresser's salon, souvenir shops and a photo shop with Caribbean pictures round up the facilities on offer here. For an additional fee, laundry and dry cleaning services as well as an excursion service are also available for guests' use. There is a car park for those arriving by car.

Airport transfers are included for both Sandals and Beaches resorts, Online check in required to get access. Sandals and Beaches resorts will honor the customer loyalty points.