The seasonally air-conditioned, GPS-verified accommodation SERCOTEL PORTALES has a 24h reception (check-in is possible around the clock), a lobby, Wi-Fi, internet access, a lift as well as parking spaces (limited and for a fee). You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel SERCOTEL PORTALES is video-monitored 24h a day. For your entertainment, the hotel offers a library/reading room. For very young guests, kid`s chairs can be provided. There is also a laundry service available at an additional cost to customers as well as an ironing service. Guests at the accommodation can get a wake-up call from the hotel personnel. Dogs up to 20 kg are the only pets allowed in the hotel (for a fee). In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins, the provision of soap and shampoo dispensers, a central room air-conditioning and environmentally-friendly cleaning. That is why the hotel SERCOTEL PORTALES was also awarded a sustainability certificate. For water may incur extra charges at the hotel. The hotel requires that all guests pay a deposit upon arrival. American Express and Euro/Master Card are accepted as means of payment. Due to its barrier-free facilities , such as a sliding door in the entrance area, an automatic hotel door, barrier-free entrances, wheelchair accessible rooms, a wheelchair accessible lift, a handrail in the elevator and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users.
Catering Breakfast is offered from the buffet (extras on request). A picnic bench can be used by guests for self-catering.
Sports & Leisure For cyclists there is a storage room.
Additional information The 6-storey hotel, last renovated in 2024, has a total of 48 rooms. One of these rooms offers disabled access. This hotel is gay-friendly. The hotel staff speak English, French and Spanish.